we respond before downtime starts costing you
it means real losses
We arrive, diagnose and repair – without unnecessary delays or hidden costs. Before we begin any work, we present a quotation. No surprises when the job is completed.
We take full control of the schedule and documentation. We can install GSM monitoring to remotely safeguard your energy security.
An oil change, replacement of the oil and fuel filters, leak checks of the fuel, exhaust and cooling systems, a battery performance check, verification of electrical parameters and testing of the generator’s cooperation with the ATS system.
With the engine cold, use the dipstick or level indicator; the reading should be between MIN and MAX.
Usually 15W-40 engine oils for diesel engines, or oils specified in the manufacturer’s instructions for STAGE V and petrol engines.
Yes. The fuel filter should be replaced with every oil change, or more frequently when the generator operates in a dusty or demanding environment. We inspect the air filter regularly and replace it when indicated by the restriction indicator or by a visual assessment.
Charge it regularly (every few weeks during prolonged inactivity), keep the terminals clean and replace it every 3–5 years.
It involves starting the unit and applying a load, either from the facility or a substitute load bank, to verify its electrical and mechanical parameters. Every generator should operate at a load of at least 30% of its rated power.
It is recommended to run the generator at least once a month under a load of no less than 30% of its rated power.
Check the air filter for contamination, check the fuel quality and inspect the fuel system for leaks. If the problem persists, call the service team.
A discharged battery or poor-quality fuel is often the cause.
The generator should always be filled to the maximum level to prevent the steel tank from rusting. Regular testing under load consumes the stored fuel, while topping it up ensures natural fuel rotation.
Only regular inspections by technical personnel or the equipment user can keep the unit in optimal condition and detect worrying symptoms or faults early enough, regardless of the season.
Yes. It helps monitor ongoing operation and faults reported by operators. It is required for warranty purposes.
Generator inspections and maintenance activities require practical knowledge and experience. They should therefore be performed by qualified personnel with access to specialised technical information and dedicated equipment.
Basic tasks such as changing the oil, filter or spark plug can be performed independently. Work on the electrical system, voltage regulators or ATS must only be carried out by an authorised service provider.
Generator inspections and comprehensive servicing are the core of our business, helping us ensure power continuity at critical moments. We operate throughout the country, providing a 24-hour hotline at 17 227 67 67 and rapid deployment of mobile technical teams from the largest cities (including Warsaw, Lodz, Gdansk, Poznan, Krakow and Lublin). For 17 years, we have been resolving faults in controllers, fuel systems and alternators, ensuring the safe and reliable operation of emergency power systems. Regardless of the time of day or night, regular generator inspections provide continuous equipment supervision and professional technical support.
Professional generator service
Generator service is provided without unnecessary delays or hidden costs – we present a clear quotation before starting work. In 2025, we completed 1,250 assignments and serviced more than 1,700 units in Poland, with 170–200 call-outs per month. We service small portable generators as well as powerful stationary systems protecting hospitals, data centres and industrial plants. Our experience with engines from virtually every manufacturer and our FPT Iveco authorisation mean that professional 24/7 support is provided by our generator service team.
Prevent failures before they occur – periodic generator inspections
Generator inspections are performed in accordance with the manufacturer’s schedule (after 50/100 operating hours, then every 250–500 hours or once a year), protecting your company from costly downtime. Our inspection work is based on specific procedures:
- replacement of operating fluids (oil) and filters;
- leak checks of the fuel, cooling and exhaust systems;
- verification of starter battery parameters;
- electrical verification of the alternator and testing of cooperation with the ATS system;
- load bank testing.
Documented procedures ensure that the unit starts immediately following a mains power failure, while regular generator inspections guarantee this reliability.
A fast path to restoring power – generator repairs in practice
Our generator repair service is based on an efficient process: from a quick telephone diagnosis and on-site equipment inspection to the final load test. We use only genuine, branded spare parts, allowing us to provide a service warranty of up to five years. The safety of industrial, medical and ICT processes is directly linked to how efficiently and uncompromisingly generator repairs are carried out.
As AKMEL, we provide comprehensive energy solutions for businesses and institutions that go beyond standard repairs. As a recognised generator manufacturer we design and deliver systems tailored to each facility’s individual requirements. Our permanent product range includes an advanced industrial generator designed for standby operation in the most demanding operating conditions. In addition, to provide customers with flexibility and immediate access to power without capital expenditure, we offer professional generator rental with complete logistics and technical support.
Hands-on expertise – a certified generator service technician
A generator service technician on our team is a specialist who efficiently resolves controller and actuator system failures under critical conditions. Our personnel undergo regular training, enabling them to interpret error codes accurately and act quickly. We offer ongoing service agreements with optional GSM monitoring, allowing us to remotely safeguard your energy security. Every experienced generator service technician on our team helps oversee the proper technical condition of equipment throughout Poland.